Frequently asked

How long does delivery take?

Your order is delivered the next business day after dispatch.

Can I track my order?

Yes — tracking details are sent to you once your order has been dispatched.

Are your products safe for newborns?

Absolutely. We use only the highest-quality, softest materials, chosen to feel gentle against your newborn's delicate skin. Every piece is thoughtfully designed with your child's safety and comfort at its heart.

What are your products made from, and are they safe?

Quality and safety sit behind everything we make. Our products are created by a team of production experts, stylists and skilled technicians, using advanced manufacturing to meet strict international safety standards, including EN71 and ASTM F963. The result is soft, gentle pieces in colours little ones love — so you can choose with complete confidence that your child is in safe hands.

How can I contact you?

We're always happy to help. You can reach us by email at info@flybyfly.ae or by phone and WhatsApp on +971 56 731 8808 with any questions — we'll get back to you as soon as we can.